Privacy policy

We're committed to being transparent about how we collect, use, and protect your personal information. ja:am sleepwear is a brand of Dost Haus Cafe Private Limited. This summary outlines the key points of our full Privacy Policy.

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What We Collect and Why

To provide you with the best shopping experience, we collect various types of personal information. This includes:

• Contact and Account Details: Your name, address, email, and phone number, as well as your account login information. We use this to manage your account, process orders, and get in touch with you.
• Financial Information: We collect your payment card and transaction details to process payments, returns, and exchanges securely.
• Your Activity: We keep a record of the items you browse, put in your cart, or purchase. This helps us customize your experience, remember your preferences, and fulfill your orders.
• Device and Usage Data: We automatically collect information about your device, IP address, and how you interact with our website. This helps us improve our services and keep our site secure.

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How We Use Your Information

We use your data to:

• Provide Our Services: This is the core of what we do. We use your information to fulfill your orders, process payments, and manage shipping and returns.
• Personalize Your Experience: We use your data to recommend products you might like and create a customized shopping experience.
• Marketing and Advertising: We may use your information to send you promotional emails and show you online ads for our products, based on your past activity.
• Ensure Security: We use your data to authenticate your account and protect against fraudulent activity.

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Who We Share It With

We work with a few key partners to run our business smoothly:

• Shopify: Our store is hosted on Shopify, which means they collect and process your information to power our site. They may also use your data to provide personalized advertising across various stores.
• Trusted Partners: We share your information with third-party vendors who perform services for us, such as payment processing, shipping, data analysis, and marketing.

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Your Rights and Choices

We believe you should have control over your personal information. Depending on where you live, you may have the right to:

• Access and Correct: Request access to your data or ask us to correct any inaccuracies.
• Delete: Request that we delete your personal information.
• Manage Communications: You can easily opt out of our promotional emails at any time by using the "unsubscribe" link in the emails.